Refund Policy

Last updated 14 September 2026

30-day money-back guarantee

Living Resume, operated by Keith Wagner, offers a 30-day money-back guarantee. If you are not satisfied with your purchase — the one-time setup fee or a prepaid session pack — you can request a full refund within 30 days of your order date.

How to request a refund

Our order process is conducted by Stripe, which handles refunds for eligible orders on our behalf. To request a refund, reply to your order receipt email, or email us at keith.wagner8@gmail.com with your order email or receipt and we will process it for you.

What happens next

Refunds are issued to the original payment method. They are typically processed within a few business days, though your bank may take longer to show the credit. When a purchase is refunded, the visitor sessions it added are removed from your balance and your page's AI assistant pauses if your balance reaches zero — your page stays readable.

Further information

The payment terms shown at checkout also apply to your order, and nothing here limits any statutory right of withdrawal or consumer right you have under local law.